Why can"t I move to the next lesson (focus) / unit ?

In order to access the grammar-vocabulary sections in one focus, you should have taken your comprehension test, at the end of your dialogue. At the beginning of each focus you have a dialogue that you have to listen twice. The aim is to get your ear used to the French pronounciation. At the end of the 2 listenings, you will be requested to answer a few questions about the dialogue. In order to move to subsequent focuses, you should have answered the exercises at the end of each focus.

Why can"t I access the course anymore? Or Why can"t I login ?

The access to the course has a lifetime validity. If you have a package with a teacher, the teacher is assigned to you for a period of 6 months. If you can not access the course, try reinitialising your password using the link Forgot your password on the login page, and your password will be sent to you by email. If you still face some problems, please drop us an email at learning@snapdeal.com

Where do I update my personal information ?

You may update your profile by going to Profile and clicking on My Profile.

When do I receive the certificate ?

At the end of the course, you can register for a Certification Exam. It"s an online test, for one hour, where you will be tested on your knowledge of French. The test will cover all of Click On French course, and will test if you have reached the A1 level. If you clear the Certification Exam (mark 50% and above), you will be entitled to a Language Certificate signed by a representative of the Institut Francais - French Embassy. You will receive the certificate within a month of your clearing the exam.

When do I receive the attestation ?

You will receive the attestation at the end of the online course, once you have finished the 25 lessons. On request.

What is the difference between certification and attestation ?

DELF A1 Certification: This is an official exam which is different of Click on French, but Click on French is designed to prepare you for the DELF exam and make you reach the A1 level. The Exam is taken at one of the Alliance Francaise in India and at a given date. To know what are the official dates, check this page or contact the Alliance Francaise closest to you (list of the Alliance Francaise on this page); Click on French Certification: This is the Click on French certification. It is an online exam. It lasts for one hour. You will be tested on your Listening, Writing and Speaking abilities. You will agree with the Click On French admin team the date and time for the examination. During the examination, you will be required to switch on your webcam, and a person from the Click On French team will monitor you during the exam. We"ll give you the exact procedure at the time of your registration to the exam. There is a fee to take the Certification Exam. The test will cover all of Click On French course, and will test if you have reached the A1 level. If you clear the Certification Exam (mark 50% and above), you will be entitled to a Language Certificate signed by a representative of the Institut Francais - French Embassy. Attestation: If you don"t wish to take the Certification Exam, once you finish the 25 lessons we can issue you an Attestation of completion of the course. Upon Request.

What are Comprehension tests, Focus tests, Sequence tests ?

While you progress in the course, your French level will be assessed at several levels on Click On French. Comprehension tests : Each lesson starts with a dialogue where you hear people speaking French. The aim is to get your ear get used to someone speaking French and getting the right accent. After each dialogue, you will be asked a few questions to check what you have understood. Focus tests : at the end of each lesson (focus) you will have a set of activities to test what you have just learned. You will need to finish those tests to be able to proceed to the next focus. These are auto-corrected exercises where the system will give you instant feedback about your performance. Sequence tests : If you registered for a package with a teacher (Plus Package and Privilege Package), every 5 lessons you will have additional exercises. Those exercises are free written expression exercises (ex: write a post card to your friends about your holidays). Those exercises can not be auto-corrected, and it is your dedicated teacher who will review and correct you exercises, giving you the correct answers and guidance on the points you need to focus on.

How can I meet other students ?

You may meet other students in the forum or in you virtual classroom. If you wish to communicate in English, click on Le Club, you can freely participate in the Forums and Chats. When you are ready to communicate in French, click on Table Ronde, here you can participate in Forums that revolve around a theme, chosen by one of the coaches.

Who are the teachers ?

The course content has been created by expert teachers from the Alliance Francaise network in India. For the packages including a teacher follow-up (Plus Package and Privilege Package), a dedicated teacher will be assigned to you. Most of our teachers are teachers at one of the Alliance Francaise in India, most of them have years of experience in teaching French, all of them have an excellent level of French themselves and are pationate about the language.

What is the course content ?

This course is divided into 5 Sequences and each of these Sequences is divided into 5 lessons. Each Sequence is centered around a practical theme, for instance how to introducec yourself, how to find your way at the airport, how to negociate a price .... At the beginning of each lesson, which is based on a specific situation, you will listen to a dialogue. We have designed various activities (grammar, vocabulary, culture, pronunciation) around this dialogue. These five Sequences have been designed in such a way that you can work independently. However, the order of the Sequences will have to be respected. Apart from the personalized help from your tutor, a comprehensive set of online resources (such as a dictionary, a conjugator, the phonetic alphabet, the French keyboard ) is also available.

What if I forget my username or password ?

If you forgot your password, you can use the link Forgot your password present at the bottom of the login page. The user will be prompted for the username used when creating his/her account. The username and password was also sent to the user at the time of registration. The username and password will be emailed to the user. In case the user is unable to answer any of the above mentioned questions, he/she will have to contact the email address learning@snapdeal.com

What does Click On French offer you ?

1. The online course This online course combines the advantages of a regular course with the flexibility of Internet. Unlike other online language courses, our focus is on communication in French. So that"s why Tara, an Indian student in France, takes you through different situations that a visitor in France may come across. This course is divided into 5 Sequences and each Sequence is divided into 5 lessons. At the beginning of each lesson, which is based on a specific situation, you have to listen to a dialogue. We have designed a learning kit and various activities (grammar, vocabulary, culture, pronunciation) around this dialogue. At every step of this well structured course, you will be accompanied by a highly experienced teacher with whom you can interact.
2. Downloadable Offline learning kit In addition to the online course, you can download an offline learning kit including i) all the audio files (that you can copy to your mobile or MP3 player and listen to it on your way to the office) ; ii). An exercise book. iii). A booklet which explains how to use the site.
3. Numerous features... Thousands of exercises, activities and audio files, a dedicated teacher, a community of students, phone/skype teaching, recognized certification, a course approved by the French embassy. There is more to Click On French! Have a look at the complete list of features that Click On French has to offer. What are the different packages offered ? Check out on this page.

What are the language levels available ?

Click On French offers a complete online e-learning method for the beginners level (A1). The course content, audio files, exercices are all online. You can choose between 3 packages, 2 of them offering you a dedicated teacher to assist you in your learning. We also offer more advanced levels e-classes (A2,B1,B2). The e-class is organized just like a real class, with a teacher, students connected from wherever, and a platform to connect everyone in video/audio-conferencing. Using a powerful web-conferencing platform, the teacher will introduce the concepts, will make the students practice their speaking skills and will give assignments that all the students can work on all at the same time. The teacher can share his screen, share documents with all participants, and let the participants speak to practice their pronunciation. More information on advanced french classes.

How long is the course ?

This course is designed to be completed between 1 to 6 months, with an avarage of 3 months to complete the course. However, your credentials have lifetime validity, and you can access to the course content as long as you wish to. Note that for the packages with a teacher, the teacher support is for 6 months only. If required, you can still extend the validity of the teacher support by paying a fee.

Where are the classes organized ?

It"s an e-learning method. All you need is a computer and an Internet connection. You will access to the complete course content, thousands of audio file, the step by step course. And if you choose a package with a teacher, you will connect with your dedicated teacher by email, phone, skype.

When does the next batch start ?

For the beginners level (A1), the course is fully on the Internet. So that you can register and start the course at any point of time. As soon as you register, you will have access to the full course content. And if you chose a package with a teacher, a teacher will be assigned to you, and he will be mentoring you for the following 6 months. The course content has a lifetime validity, so even if you need to take a break from your learning, you will be able to come back to where you stopped later on. For the other more advanced levels (A2-B1), we organize on a per-demand e-classes with one teacher and a group of teachers connected using a video-conferencing platform. The course is then similar to a normal classroom course, but with the power and freedom given by the Internet.

What are the hardware / software requirements ?

Component Required Recommended Operating system Windows XP or newer, Linux systems, Mac OS Windows 7, Ubuntu 12, Max OS X Processor A 233 megahertz (MHz) processor,

Such as an Intel Pentium II or Advanced Micro Devices (AMD) processor A 500 MHz processor or faster RAM 64 megabytes (MB) 2 GB Free hard disk space 100 MB Approximately 300 MB to use System Restore Optical drive CD or DVD drive (DVD playback requires compatible DVD decoder software) CD-R or CD-RW drive Modem 28.8 kilobits per second (Kbps) 2 Mbps Sound card 16-bit sound card Compatible 5.1 multichannel audio sound card (for example, Creative Sound Blaster Live! 5.1 or Sound Blaster Audigy; Echo Audio Layla24 or Mona; or M-Audio Delta 1010, Delta 1010-LT, or Delta 410).